HxCentral (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, products, and services.

By using HxCentral’s platform or any of our related solutions, you agree to the terms described in this policy.

---

1. Information We Collect

We collect information to provide and improve our services. The types of data we may collect include:

a. Information You Provide

• Contact details (name, email, phone number, organization, job title).

• Account information when you register or subscribe.

• Feedback, inquiries, or communications sent to us.

• Payment and billing details when applicable.

b. Information Collected Automatically

When you visit our website or use our products, we may collect:

• Log data (IP address, browser type, device information).

• Usage data (pages visited, time spent, and interaction details).

• Cookies or similar tracking technologies for analytics and user experience improvement.

c. Information from Third Parties

We may receive business contact details or professional information from our partners or service providers to support legitimate business communications.

---

2. How We Use Your Information

We use your information to:

• Deliver, operate, and support the HxCentral platform and services.

• Personalize user experience and improve functionality.

• Communicate product updates, offers, and service-related notices.

• Process transactions and manage billing.

• Respond to inquiries, support requests, or feedback.

• Ensure platform security, compliance, and performance monitoring.

• Comply with applicable legal, regulatory, or contractual obligations.

We never sell or rent your personal information.

---

3. Data Protection and Security

We use administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, misuse, or alteration.

This includes encryption, role-based access control, regular security assessments, and compliance with healthcare data protection standards such as HIPAA and GDPR, where applicable.

---

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

When data is no longer needed, it is securely deleted or anonymized.

---

5. Sharing and Disclosure

We may share your information with:

• Authorized service providers assisting in operations (e.g., hosting, analytics, customer support).

• Partners or affiliates only where necessary for product delivery or support.

• Regulatory bodies or law enforcement, if required by applicable law.

All third parties are contractually bound to handle your information securely and only for permitted purposes.

---

6. Cookies and Tracking Technologies

HxCentral uses cookies to enhance user experience, analyze site performance, and customize content.

You can control cookie settings through your browser, but disabling them may limit some features of our website or platform.

---

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Object to or restrict processing of your data.

• Withdraw consent where processing is based on consent.

• Request data portability.

To exercise these rights, please contact us at privacy@hxcentral.com.

---

8. International Data Transfers

Your information may be transferred and processed in countries where we or our service providers operate.

We ensure adequate safeguards are in place, such as Standard Contractual Clauses or equivalent data protection mechanisms.

---

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

---

10. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised effective date.

---

11. Contact Us

If you have any questions, concerns, or requests regarding this policy, please contact us at: contact@hxcentral.com