Pulse Surveys. Targeted. Actionable.
Capture timely, service-area-specific feedback from patients, employees, and associates through automated surveys and real-time insights.
Challenges
Solutions
Features
Value
Demo
Continuous feedback. Continuous improvement. Measurable results.
80%
Faster survey deployment
70%
Less manual collection effort
27%
Shorter time-to-first insight
3x
Scalability in survey frequency or volume
30%
Improved patient and staff engagement
Turning feedback into continuous improvement.
The Pulse Survey Module automates survey distribution, personalization, and analysis—ensuring every stakeholder’s voice is heard and acted upon in real time.
Human-Centric Design
Simplifies participation for patients and staff while providing leaders actionable dashboards for improvement.
Targeted Survey Distribution
Automatically sends surveys based on role, event, or department.
Intelligent Automation
Automatically delivers context-based surveys triggered by patient visits, staff interactions, or service milestones.
Seamless Integration
Connects with EHR, HRIS, CRM, and analytics systems for synchronized feedback and reporting.
Continuous Learning
Learns from engagement patterns to optimize timing, survey type, and distribution channels.
Automate, personalize, and analyze feedback across patients, employees, and associates in one unified system.
Multi-Stakeholder Survey Templates
Captures patient, employee, and associate perspectives through pre-built templates.
Pre-Built Service-Area Templates
Speeds survey creation with curated question banks.
Automated, Trigger-Based Distribution
Delivers surveys automatically after patient discharges or key events.
Secure Data Handling
Ensures full compliance with healthcare privacy and audit requirements.
Adaptive Question Paths
Personalizes survey flow based on responses and roles.
Customizable Scoring Logic
Tailors metrics for each department or process.
Live Analytics Dashboard
Visualizes satisfaction trends and performance insights instantly.
Adaptive Question Paths
Dynamically adjusts questions for more relevant and efficient feedback.
Built to fit naturally within your hospital’s digital ecosystem.
EHR / HRIS / CRM
Integrates across patient and staff systems for unified insights.
Existing Workflows
Aligns with discharge, onboarding, and feedback protocols.
Data Sources
Pulls from EMR, HR, and operations systems for contextual triggers.
Reporting Tools
Connects with BI dashboards for organization-wide performance visibility.
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The HxPulse Rounds Module turns feedback into a living system of improvement—helping hospitals act faster, engage better, and deliver exceptional experiences across every interaction.